We understand that cancellations and refunds may be necessary in certain situations. Below are our policies regarding these matters:

Order Cancellation:

• Digital Products (e.g., Reports or Consultations): Cancellations are not accepted once the service has been delivered.

• Physical Products: You can cancel your order before it is shipped. After dispatch, cancellations are not permitted.

Refund Policy:

• Digital Products: Due to the personalized nature of digital products, refunds are not provided once the service or report has been delivered.

• Physical Products: Refunds are applicable if the product is defective or damaged upon delivery. Please notify us within 2 days of receiving the item with proof of the defect (e.g., photographs). you will not be offered return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged. 

Additional Information:

• If you wish to cancel an order, please contact astroaacharya41@gmail.com within 2 days of making the payment, provided that you have not accessed or watched any course videos or availed the service.

        Refunds are processed within 7-10 business days and will be credited to the original payment method.

        For any cancellation or refund queries, please contact astroaacharya41@gmail.com or call +91-9115651234

• You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.